Are you interested in working as a front desk representative in Dubai? Future Careers is seeking friendly and customer-oriented individuals to join our hospitality team and provide exceptional service at our front desk. As a front desk representative, you will be the first point of contact for guests and visitors, ensuring a welcoming and professional experience in our establishment.
Job Description:
| Location | Dubai |
| Position | Front Desk Representative |
| Education | University Degree required for this job |
| Experience | Less than 1 Year of experience required . |
| Salary | A company gives 4000 to 5000 AED per month |
| Gender | Male are welcome |
| Language | The candidate must have basic English skills. |
Responsibilities:
- Guest Reception: Greet guests and visitors with a warm and friendly demeanor, providing a positive first impression of our establishment.
- Check-In and Check-Out: Assist guests with check-in and check-out processes, ensuring accuracy in recording guest information and handling payment transactions.
- Reservations: Manage room reservations and bookings, ensuring accurate recording of guest details, preferences, and special requests.
- Customer Service: Address guest inquiries, concerns, and requests promptly and professionally, providing information and assistance as needed.
- Telephone and Email Handling: Respond to telephone calls and emails courteously and efficiently, directing inquiries to the appropriate departments or personnel.
- Concierge Services: Provide recommendations for local attractions, restaurants, and services, and assist guests with arranging transportation or other amenities.
- Administrative Tasks: Assist with administrative duties, such as filing, record-keeping, and ensuring the front desk area is organized and presentable.
Requirements:
- Customer-Focused: A friendly and welcoming demeanor, with a strong commitment to providing excellent customer service.
- Communication Skills: Excellent verbal and written communication skills in English, enabling effective interaction with guests and colleagues.
- Multitasking: Ability to handle multiple tasks simultaneously, prioritize work, and remain calm under pressure.
- Problem-Solving: Resourcefulness in resolving guest issues and addressing concerns in a timely and satisfactory manner.
- Attention to Detail: Meticulousness in recording guest information accurately and maintaining organized records.
- Computer Skills: Proficiency in using basic computer applications, such as MS Office and hotel management software.
- Flexibility: Willingness to work in shifts, including evenings, weekends, and holidays, as required in the hospitality industry.
Benefits:
- Competitive Compensation: Receive a competitive salary, commensurate with your experience and skills as a front desk representative.
- Training and Development: Access to training programs to enhance your customer service and hospitality skills.
- Career Growth: Opportunities for career advancement within the hospitality industry.
- Work-Life Balance: A structured work schedule that allows for a balanced work-life experience.
- Health and Insurance: Access to medical insurance coverage and other benefits as per company policy.
How to apply ?
If you have a passion for customer service, excellent communication skills, and enjoy working in a dynamic hospitality environment, apply now for the front desk representative position in Dubai with Future Careers.
Email : aparalgroups@gmail.com